The Distillery

Reviews about The Distillery

• 1 / 5

  By Mike Overstreet
  I am giving this place 1 star because I cannot give it ZERO. I went here with 5 other friends last night. When all of our food came out one member of our party did not get his. The waiter claimed it was a computer malfunction but soon brought the food out. It came with French fries instead of the onion rings he asked for but whatever. This is when things get bad. The waiter soon comes over and tells us he is concerned that my friend whose order was forgotten and then incorrect was too drunk and should be cut off. He didn't even have the guts to tell him this. He told my friend's wife. We told him if he couldn't get my friend's order right he had no right to cut him off. He was also not that drunk but whatever.
  
  The manager then comes out and explains some garbage policy to us but agrees none of us should be cut off. Sort of apologizes but it wasn't very good. Then they not only charged us for EVERYTHING that were ordered (you would think something should have been comped after all this to do) but I had to have something I did not ask for or receive taken off my bill.
  
  They had their chance to earn my future business last night by making things right. The manager decided not to do that. Do not go here.
  January 20, 2017
• 1 / 5

  By Amy Harden
  The food was great; however, the service was not. After the server neglected to put in one of the seven orders at our table, it came late and incorrect (fries instead of onion rings). The server then claimed one of our party had been overserved (after 2 beers). The manager came out to smooth things over yet when our bill came there were no discounts for the poor service. So again, bad customer service.
  September 30, 2016