Unforgettable Bakery & Deli

Reviews about Unforgettable Bakery & Deli

• 1 / 5

  By Paul Hale
  I ordered a caramel cake in person because it was for a bridal shower and I wanted to make sure that the names were spelled correctly and that it was decorated appropriately for the occasion. When I went to pick up the cake, hours prior to the shower, the top of the cake had no lettering or decoration. The young lady explained that the only lettering icing available was pink and she wasn't sure I would want that. I had no choice but to have her use the pink which was done hastily, had no decoration, and on closer inspection when I arrived home, the bride's name was misspelled. At the venue I decided that rather than present the cake with poorly executed pink lettering and a misspelled name, I would have the server bring slices of the cake .
  The cake itself was delicious, but for a bakery--especially one that specializes in decorative cakes, to have only pink lettering icing available is completely unacceptable. I ordered the cake a month in advance and it was made 24 hours prior to my picking it up---more than ample time to assure there was more than one icing color available.
  
  I did tell the bride and guests why they were being served slices rather than seeing the whole cake--and the name of the bakery.
  
  I wrote a detailed letter to the owner, Belinda Baptiste, explaining my dissatisfaction---I never received the courtesy of a reply , much less an apology, so I will not be using them again (and I was a repeat customer.)
  October 25, 2016
• 5 / 5

  By Beatrice Brownridge
  Great place to enjoy a healthy meal and outstanding baked goods.
  October 14, 2016